24/7 loss intake
The AI receptionist gathers the loss details and escalates to a human immediately.
HomerAI for restoration companies
Water, fire and mold restoration software with 24/7 response and full documentation
Restoration is emergency response followed by weeks of documentation. HomerAI answers loss calls at any hour, escalates to your on-call crew, and gives every job timestamped moisture readings, annotated damage photos and phase checklists — the record adjusters ask for.
Sound familiar?
What gets in the way for restoration companies
- Losses happen at night. The first company to answer the water-loss call usually gets the job.
- Documentation is the job. Moisture logs, photos and timestamps decide what gets paid.
- Drying takes daily visits. Multiple monitoring visits need scheduling and records.
AI receptionist
Every restoration call answered, qualified and booked
Homer answers your line 24/7 — nights, weekends and while your office is on another call. It asks the questions your best CSR would, books into real open slots, and escalates anything urgent to your on-call person.
- Written from your website. Homer's instructions are drafted from your own services and service area.
- Hands off gracefully. Any caller who asks for a person gets one, with the details already gathered.
- Spanish and English, switching mid-call when the caller does.
Our upstairs bathroom flooded and water came through the kitchen ceiling.
I'm sorry. Is the water still running? If so, please turn off the main water valve. Is anyone hurt, and is there water near electrical outlets or lights?
It's off now. Water dripped near the ceiling light.
Please keep that light switched off. I'm alerting our on-call crew now, and they'll call you right back.
Done. Emergency escalated · on-call crew notified · loss details and safety note on record.
An example call. Your receptionist uses your services, prices and schedule.
Checklists & photo proof
Know exactly what was done on every restoration job — and when
Build a checklist once and your crew works it on every job. Each item is stamped with the tech's name and the exact time, readings are captured on the spot, and before-and-after photos with annotations are attached to the job.
- Drafted from your website. Homer creates a checklist for each service you list — you review and adjust.
- Pass, flag or fail, readings and component checks, with required items your crew can't skip.
- Proof for customers and insurers. A clean, timestamped record of the work.
Structural Drying Check
Wall moisture reading (%)
14
✓ Jordan M. · 10/14/2026, 8:12 AM
Relative humidity (%)
42
✓ Jordan M. · 10/14/2026, 8:31 AM
Equipment on site
✓ Dehumidifier✓ Air movers✓ Moisture meter✓ Containment
✓ Jordan M. · 10/14/2026, 8:46 AM
✓
Photos of all affected areas
✓ Jordan M. · 10/14/2026, 9:05 AM
Drying goal met
PassFlagFail
✓ Jordan M. · 10/14/2026, 9:22 AM
Built for the work
How restoration companies use HomerAI
Readings with timestamps
Every moisture reading is logged with the technician and the exact time — a daily drying log.
Annotated damage photos
Circle the mold, arrow the water line, and attach it to the job.
Daily monitoring visits
Schedule and route the drying checks across every open job.
Sales follow-up
Follow up on every restoration quote, automatically
Most jobs are lost to silence, not to “no.” Build a follow-up sequence once and HomerAI sends the texts and emails and drops the calls onto your team's list, on business-day timing.
1
Mitigation summary and rebuild estimate
Email
···
2
Insurance status
Call
···
3
"Ready to schedule the rebuild?"
Text
Stops on reply. A booked job or an answered call ends the sequence automatically.
Marketing
Campaigns restoration companies run from HomerAI
Email, SMS and social posts built from your own customers and job photos.
Storm-season readiness
Email property managers your 24/7 response line before storm season.
"What we found" posts
Annotated mold and water damage photos educate homeowners.
Plumber and agent referrals
Use the dialer to build relationships with local plumbers and insurance agents.
Run more than one trade?
One platform for every service you offer
See HomerAI set up for your restoration business
Bring your website. We'll show you the receptionist, checklists and follow-up Homer drafts from it.