AI receptionist
Picks up nights, weekends, holidays, and whenever your CSR is already on another call. Runs on a Twilio phone number.
AI receptionist
AI receptionist, website chatbot and website voicebot, in one
HomerAI's AI receptionist answers your business line 24/7. The same agent runs an AI chatbot and an AI voicebot on your website. Whether a customer calls, types or talks, they get an answer and a real appointment, and the lead goes straight into your CRM.
Or try it here: the chat bubble and the Call button on this page are the real thing.
Three channels, one receptionist
Phone, website chat and website voice
AI chatbot for your website
Answers the 9pm visitor's questions in a chat window, takes their details, and books the visit before they leave your site.
AI voicebot for your website
Visitors press Call and just talk, hands-free, from the browser. No phone number, no app, no waiting on hold.
Answers before the second ring
AI receptionist for your phone line
Most home service calls that go to voicemail never call back. They call the next company on the list. Homer picks up on the first ring and handles the call the way your best CSR would.
- Qualifies properly. Trade, symptom, urgency, address, equipment age, and how they heard about you.
- Only books where you work. It verifies every address is real and inside your service area before it books, so you never get a job across town you don’t cover.
- Knows the weather. With the Weather Agent on, it has your local forecast, so no AC in a heat wave or no heat in a hard freeze gets treated as urgent.
- Recognises returning customers. It finds their record, confirms who they are, and can look up, move or add to their existing appointments.
- Knows an emergency. Gas smell, no heat in a freeze, active water. It escalates to your on-call human immediately.
- Hands off gracefully. Any caller who asks for a person gets transferred, with the context already gathered.
- Speaks Spanish and English, and switches mid-call when the caller does.
- Runs on Twilio. You buy a phone number for Homer from inside HomerAI, or connect your own Twilio account. Publish it as your booking line, or forward your existing line to it through your phone provider.
There's water everywhere, I think a pipe burst under the sink.
Let's stop the water first. There should be a shut-off valve under the sink. Turn it clockwise. Is it stopping?
Yeah, that did it.
Good. I have a plumber who can be there at 7am. That's an $89 diagnostic, waived if you go ahead with the repair. Shall I lock it in?
Booked. Contact created · address verified, in service area · 7am appointment on the schedule. Total call time 2m 14s.
Call 1-737-241-5934 to talk to it yourself.
A 9pm website visitor is a lead
AI chatbot for your website
A contact form tells a visitor someone will get back to them tomorrow. Homer's chatbot answers them now, from what you've told it about your business, and books the visit while they're still on your site.
- Books, not just chats. It checks your real availability and puts the appointment on the schedule, then can reschedule or cancel it if the visitor asks.
- Captures the lead. Name, phone and address go into the CRM as a contact, with the address verified and checked against your service area, not into an inbox someone has to copy from.
- Follows them around the site. The conversation carries over from page to page, so it never re-greets someone halfway through booking.
- Looks like your brand. Your colour, your greeting, and suggested questions so visitors know where to start.
- Works on any website. One line of code on WordPress, Wix, Squarespace or a custom site. On a site built with the HomerAI website builder, it's a block you drop in.
The live chatbot on our own website, with the voicebot's Call button beside it. Your colour, greeting and suggested questions.
Talks visitors through your website
AI voicebot for your website
The voicebot puts a Call button on your website. The visitor presses it and talks to Homer in the browser. Homer reads your sitemap, so it knows every page on your site. When a visitor asks about something, it can take them to the right page without ending the call.
- Learns your site from your sitemap. It reads your
sitemap.xml, or the links on your homepage if you don’t have one, and indexes every page by its title and description. New pages are picked up automatically within 12 hours. - Takes visitors to the page. Ask about pricing and Homer says it’s opening your Pricing page, opens it, and carries on the same conversation there.
- Only ever your own pages. It can only open pages it found on your site. It won’t send anyone to another website or a page that doesn’t exist. Page-opening is a setting; with it off, Homer shows a link instead.
- A conversation, not push-to-talk. Visitors just talk. Homer knows when they’ve finished, and they can interrupt it the way they would a person.
- Books the same way. Real availability, a verified address, and a contact in your CRM, just like the phone and chat.
- Never listening in the background. The microphone turns on when the visitor presses Call and off the moment they hang up. Visitors can type instead if they prefer.
What does this cost for a company with four trucks?
Our Growth plan is built for growing fleets, at $549 a month. I’m taking you to our Pricing page now so you can compare the plans.
Page opened: Pricing · call continues
OK. And do you work with roofing companies?
We do. Here’s our Roofing page. It covers catching storm leads and keeping big quotes moving.
Page opened: Roofing · call continues
This is how it works on our own site. Press Call on this page and ask to see pricing.
Getting started
Each one starts from a template
The receptionist, the website chatbot and the website voicebot each start from a template in HomerAI. Pick one, check the instructions Homer drafted from your website, and switch it on.
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STEP 1
Choose the template
Booking Agent for your phone line, Chatbot for Website, or Voicebot for Website. Run one, two or all three.
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STEP 2
Review what it knows
Your services, service area and booking rules, drafted from your website. Edit anything before it goes live.
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STEP 3
Connect it
Buy a Twilio number for the receptionist, and paste one line of code into your website for the chatbot and voicebot.
Receptionist, chatbot and voicebot
Same rules, same schedule, same CRM
You aren't buying three tools from three vendors and hoping they agree. Every channel books against one schedule and writes to one customer record.
Real slots only
Every channel checks live availability before it offers a time, so nobody gets promised a window you can't hit.
Inside your service area
Every address is verified as real and checked against your service area before anything is booked, so jobs only land where your techs actually go.
Every lead in the CRM
Calls, chats and website calls all create or update the same contact records your office and sales team work from.
Instructions you write
Services, pricing rules, service area, and what to say about warranties. Homer drafts them from your website, and you edit them.
Weather-aware
With the Weather Agent on, every channel has your local forecast, so “can you get here before the freeze?” gets a real answer and weather emergencies are treated as urgent.
Safe on a public website
Website visitors can only create and book for themselves. The chat and voicebot can't look up other customers, and they only run on the domains you approve.
Before and after
What happens to the customer who reaches out after hours
| The customer | Without it | With HomerAI |
|---|---|---|
| Calls at 4am with a burst pipe | Voicemail, then they call the next company | Answered, walked to the shut-off, booked for 7am, on-call escalated |
| Calls while your CSR is on another line | Rings out, or sits on hold | Your line forwards unanswered calls to Homer’s number |
| Browses your site at 9pm | Fills in a form and waits until tomorrow, if they bother | Gets an answer in the chat and books before leaving |
| Would rather talk than type | Has to find your number and call | Presses Call on the website and talks |
| Becomes a lead | Someone copies a voicemail or email into the CRM | Already a contact, with a verified address and an appointment |
Questions
AI receptionist FAQ
Its own. The AI receptionist runs on Twilio, so you'll need a Twilio phone number for it. You can buy one from inside HomerAI, or connect a Twilio account you already have. Publish that number, or keep the one on your trucks and have your phone provider forward calls to it: all of them, after hours, or only the ones nobody picks up. Twilio's charges for the number, call minutes and text messages are paid by you, at Twilio's rates. Your HomerAI plan covers the AI receptionist itself, in AI voice minutes; see pricing.
Yes. Each one is a single line of code you paste into your site, and it works on WordPress, Wix, Squarespace or anything custom. You choose which domains it's allowed to run on. If your site is built with the HomerAI website builder, the chatbot is a block you add to the page.
It books. On the phone, in the chat and on the website voicebot, Homer checks real availability and puts the appointment on your schedule. You decide what it's allowed to do on its own, and can start with booking after hours only.
No. The browser only asks for the microphone when a visitor presses Call, and releases it the moment the call ends. Calls left idle hang up on their own.
It reads your sitemap.xml, which most website builders, including WordPress, Wix and Squarespace, publish automatically. If there isn't one, it follows the links on your homepage. It records each page's title and description, and checks again every 12 hours, so a page you add today is one it can take visitors to tomorrow.
Homer identifies itself as an assistant if asked, and we recommend it always does. You control the greeting, the name, and the disclosure. In practice, customers care far more about getting a real answer and a real appointment than about who took the details.
Call the receptionist. Try the chatbot and voicebot.
Ring the live line or use the chat and Call buttons on this page. Then we'll set it up with your services and your schedule.