Terms of Service

Last updated: 2026

1. Agreement

These terms govern your use of HomerAI and this website, provided by AE Technology Solutions. By using the service you agree to them. If you're agreeing on behalf of a company, you confirm you have authority to do so.

2. The service

HomerAI is a field service management platform including AI-assisted call handling, scheduling, dispatch, quoting, invoicing, and reporting. Features available to you depend on your plan.

3. Your account

You're responsible for keeping account credentials secure and for activity under your account. Tell us promptly about any unauthorised use.

4. Your data

You retain ownership of all data you put into HomerAI. We process it to provide the service and as described in our Privacy Policy. You can export your data at any time in open formats, at no charge.

You're responsible for ensuring you have the right to provide us with the personal information of your customers, and for meeting your own obligations regarding call recording and marketing communications in the jurisdictions where you operate.

5. AI-assisted features

HomerAI uses automated systems to handle calls, propose schedules, draft records, and generate estimates. These systems are configurable, and you control which actions are taken autonomously and which require human approval.

You remain responsible for the commitments your business makes to its customers. We recommend reviewing autonomy settings regularly and keeping human approval on actions with financial consequence.

6. Fees and billing

Fees are as set out on our pricing page or in your order form. Starter and Growth plans bill monthly and may be cancelled at any time, effective at the end of the current billing period. Custom plans are governed by their order form. Overage for voice minutes is billed at the rate stated in your plan.

7. Acceptable use

You agree not to use the service to:

• Break the law, including telemarketing and call-recording rules.
• Send unsolicited messages in violation of applicable regulations.
• Attempt to gain unauthorised access to our systems or another customer's data.
• Reverse engineer or resell the service without our written agreement.

8. Availability

We work to keep the service available and will give notice of planned maintenance where we can. Custom plans may include a specific service level commitment in their order form.

9. Termination

You may cancel as described in section 6. We may suspend or terminate for material breach, or for non-payment after notice. On termination you may export your data for a reasonable period.

10. Disclaimers and liability

The service is provided as-is to the extent permitted by law. Our aggregate liability is limited as set out in your order form or, absent one, to the fees you paid in the twelve months before the claim.

11. Changes

We may update these terms. Material changes will be communicated to account holders in advance.

12. Contact

AE Technology Solutions
sales@aetechnologysolutions.com
(512) 887-4841