HomerAI is one system for running a home service company. The CRM that holds your customers, pipeline, and follow-ups. The field service tools your crews work from, job to payment. And AI agents that answer your phone and your website — all working from the same customer record.
Most HVAC, plumbing, electrical, and roofing companies run a CRM in one tab, scheduling in another, and an answering service on the side. HomerAI replaces that stack with one system, so nothing has to be copied between them.
Every customer, lead, and company in one place, with the history of every conversation attached.
The work itself — from the booked appointment to getting paid.
Agents that don't sit beside your CRM — they write straight into it.
New software usually means weeks of typing your business into empty screens. Point Homer at your website instead, and it drafts the setup from the services you actually offer — for you to review and adjust, not start from scratch.
A field checklist for each distinct service on your site — up to twelve, across every trade you run.
Ready-to-edit sales sequences for the situations every home service business has, like new leads and unsold quotes.
The receptionist and chatbot prompts, written from every page of your site — plus any price sheets or service documents you upload.
Add a company by its website and Homer fills in its description, industry, phone, email, and location.
Marketing templates pre-filled with your brand colour, tagline, and services.
Tell Homer which cities you cover, and the AI won't book jobs outside them.
Homer's AI isn't only on the phone. The CRM reads your calls, writes the overview on every screen you open, and tells you where to spend the day — and nothing is saved until you confirm it.
Most home service calls that go to voicemail never call back — they call the next company on the list. Homer picks up on nights, weekends, holidays, and during the eleven minutes your CSR is on another line.
A dispatcher optimises once, at 7am, with the information they had at 7am. Homer re-optimises every time something changes — a job runs long, a truck breaks down, a customer cancels, a same-day emergency lands.
Snap a photo before you start and after you finish, and HomerAI turns them into a drag-to-reveal before/after right inside the job. Circle the problem, drop an arrow, add a note — then send it to the customer to win the review, justify the price, and close the next job. Included on both the Starter and Growth plans.
Snap a before and after, and HomerAI pairs them into one shareable comparison — slider or side-by-side, then export it to send.
Draw, add arrows and text, and highlight exactly what matters — right on the photo, in the colour that stands out against the wall.
A homeowner who sees what was behind the panel stops asking why the quote looks like that. The photo does the explaining.
A dramatic before/after is the thing customers actually share — and the proof that turns a happy customer into a five-star review.
Timestamped photos of the condition you arrived to, attached to the job record, end the "it wasn't like that before" conversation.
Build inspection and sign-off checklists for any job, then let your crew work the list in the field. The moment a task is marked complete, HomerAI stamps it with the tech's name and the exact date and time — so you get a verifiable record of the work, and your customers get proof it was done right.
✓ John Doe · 07/21/2026, 8:57 PM
✓ John Doe · 07/21/2026, 8:57 PM
✓ John Doe · 07/21/2026, 8:57 PM
✓ All four verified — John Doe · 07/21/2026, 8:57 PM
✓ John Doe · 07/21/2026, 8:57 PM
Each customer carries a record of the equipment at their property — type, make and model, serial number, and the date it went in. Homer watches the warranty dates for you, so the question "is this still covered?" is answered before the truck rolls, not after the part is already on the invoice.
The gap between the conversation and the price is where jobs go cold. Build quotes from your own templates and product catalogue, or let Homer draft one from the conversation you just had.
Save the quotes you send every week as templates, and build them from a product catalogue of your own services and prices.
Homer turns a customer conversation into a draft quote for you to review, so nobody retypes what the customer already said.
Unsold quotes go into a sales sequence of emails, texts, and call tasks that stops the moment they reply.
Most jobs are lost to silence, not to "no." Build a multi-step follow-up sequence once, and HomerAI works every lead for you — sending emails and texts on their own and dropping call tasks onto your team's list, all spaced out on business-day timing so nothing slips through the cracks.
Five steps, six days, zero reminders on your calendar.
A quote the customer can pay the moment they say yes is a quote that doesn't sit in an inbox. Send it with a secure checkout link, and the money lands in your own account.
No report builder, no BI consultant, no exporting to a spreadsheet at 10pm. Ask in plain English and Homer answers from live data — and shows the query it ran so you can trust it.
"Which marketing source produced the highest average ticket last quarter?"
"Show me techs whose callback rate is above 8% this month."
"Which customers have equipment warranties expiring in the next 60 days?"
"What did we lose to unbooked after-hours calls before we switched?"
We're building a website builder into HomerAI, so the site that brings in your leads and the system that works them are the same product. It isn't available yet — here's what it's being built to do.
Whatever your crews do at a customer's home, HomerAI runs it the same way — the call that books the job, the route, the checklist, the photos, the quote, and the follow-up.
Decide what Homer does alone and what waits for a human — booking, rescheduling, discounting, quoting above a threshold. Change it any time.
Each autonomous action records what Homer knew, what it chose, and why. Call recordings and transcripts are retained on your policy.
Full export of customers, jobs, equipment history, and quotes in open formats. No hostage-taking, no export fee.
We'll run your actual job mix through Homer and show you the board it would have built.